Shipping policy

SHIPPING

Within Indonesia

Standard Shipping (Post Indonesia): FREE ( 3–5 business days )

International

  • Free shipping on all orders over $450.00, using Express (EMS or DHL). FREE ( 5–7 business days )
  • Flat rate of $25.00 for all orders under $450.00, using Express (EMS or DHL). USD $25.00 ( 5–7 business days )

Note: All product prices indicated and payments made on this site are in USD currency.

ORDER PROCESSING

Orders are processed within 2–3 business days. RIMMBA will contact you if an item is out of stock or if additional information is required for credit verification.

*Orders placed on a Friday after 11am (WITA) or during weekends/public holidays will be processed on the following business day. Our operation hours are Monday–Friday (excluding most major holidays).

You will receive a shipping confirmation email as soon as your order leaves our RIMMBA warehouse.

We apologize for any shipping delays during the first months of our online launch. We are still refining coordination between our system, tailors, and RIMMBA team. We appreciate your patience and will endeavor to ship as quickly as possible.